Who we are
We are a group of experts in loss adjusting and are present in the main markets of the insurance world
We work for the principal insurance and reinsurance companies in the market, applying the highest standards to local adjustment processes in the field, reporting progress, taking initiatives aimed at minimising the impact of claims, and anticipating action to ensure the correct application of underwriting terms.
We specialise in the control, supervision and undertaking of major and/or complex loss adjusting processes and have proven experience in the handling of catastrophic events (CAT).
We work with a team of senior loss adjusters with extensive experience in managing a wide range of property, liability and business interruption claims.
We also have a network of technical support services available to meet our clients’ needs anywhere in the world.
Our services
LOSS ADJUSTING
We have a team of recognised professionals in the fields of engineering, architecture and economics to support Insurers in the adjusting process and settling claims.
DISPUTE RESOLUTION AND MEDIATION
If there is a dispute, we provide pre-dispute solutions in order to give the parties a better understanding of the terms of the conflict and consequently limit the costs of legal proceedings.
MINIMISING THE IMPACT OF CLAIMS
We provide solutions to minimise the losses caused by an incident by taking quick decisions and appropriate measures to help recover the activity in the shortest possible time.
CLAIMS AUDITS
The intervention of our independent technicians provides a truthful and objective view of good practices in administrative and documentary management, the application of conditions, KPI and SLA control, etc.
RISK INSPECTIONS
CAUSAL INVESTIGATIONS
We rely on the most recognised technological institutes to carry out root cause analysis (RCA) aimed at fitting the loss into the policy coverage.
CATASTROPHIC CLAIMS RESPONSE
In the event of a natural disaster or any other catastrophe (CAT), prompt action by our specialists is essential to ensure that the Insured can get back to business as soon as possible.
REINSURANCE PROGRAMME SUPPORT
We collaborate with Reinsurers in the control and supervision of adjustment work for large claims and catastrophe claims management (CAT) anywhere in the world.
management team
Our team
Formed by Javier Espeja and Ángel Carretero, they have years of experience in the insurance sector. Hundreds of successfully resolved cases have passed through their hands. They form a guaranteed tandem to handle any claim, whatever its complexity.
Javier Espeja
Managing Director
Ángel Carretero
Technical Department Director
Javier is the Managing Director of FitzGerald Consulting España. He brings with him a long and successful career in the insurance sector, having held various positions in the engineering and claims departments of several national and international insurance companies.
Leading the Technical Department is Ángel, an industrial engineer of recognised prestige in the insurance market after 32 years of experience in the appraisal of large risks, both in Spain and in Europe and Latin America.
Javier Espeja
Managing Director
Javier is the Managing Director of FitzGerald Consulting España. He brings with him a long and successful career in the insurance sector, having held various positions in the engineering and claims departments of several national and international insurance companies.
Ángel Carretero
Technical Department Director
Leading the Technical Department is Ángel, an industrial engineer of recognised prestige in the insurance market after 32 years of experience in the appraisal of large risks, both in Spain and in Europe and Latin America.
OUR INTEGRATION INTO THE FITZGERALD GROUP
We are part of the UK-based FitzGerald Group, which has offices in Spain, United Kingdom, Chile and Bahamas.
The Spanish business was created with the aim of replicating the values that are the hallmark of the FitzGerald Group.
In a market dominated by large corporations, FitzGerald provides a differentiating element based on proximity and a relationship of trust with the client, who seeks reliability and tailor-made solutions based on the characteristics of the claim, prepared by qualified and versatile professionals.
In turn, as a member of the global Context International network, we have access to the world’s leading loss adjusters.
All members of the network are familiar with and accustomed to the specificities of international claims management and this allows us to offer our clients added value in our service, with the guarantee of having the collaboration, advice and assistance of the best specialists anywhere in the world, and with the commitment that any request received from a member of Context International will be handled with the same care and professionalism as that of a local client.
Our integration into the FitzGerald Group
We are part of the UK-based FitzGerald Group, which has offices in Spain, United Kingdom, Chile and Bahamas.
The Spanish business was created with the aim of replicating the values that are the hallmark of the FitzGerald Group.
In a market dominated by large corporations, FitzGerald provides a differentiating element based on proximity and a relationship of trust with the client, who seeks reliability and tailor-made solutions based on the characteristics of the claim, prepared by qualified and versatile professionals.
A su vez, como miembros de la red global Context Internacional, tenemos acceso a los líderes de ajuste de siniestros a nivel mundial.
All members of the network are familiar with and accustomed to the specificities of international claims management and this allows us to offer our clients added value in our service, with the guarantee of having the collaboration, advice and assistance of the best specialists anywhere in the world, and with the commitment that any request received from a member of Context International will be handled with the same care and professionalism as that of a local client.